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Ready to transform your compliance process? Let's connect and discuss how Pace Comply can help your agency.
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🕒 Business Hours
Monday - Friday
8:00 AM - 6:00 PM CST
⚡ Response Time
We typically respond within 2 business hours during regular business hours
Our Office
Naperville, IL
2040 Corporate Lane
Naperville, IL 60563
Frequently Asked Questions
Pace Comply is a comprehensive policy management and compliance platform designed specifically for government agencies and municipalities. It combines AI-powered compliance checking against frameworks like NIST, CJIS, and HIPAA with complete policy lifecycle management—from creation and version control to employee acknowledgments and audit trails. It's ideal for IT departments, compliance officers, and municipal administrators who need to maintain, track, and prove compliance with multiple regulatory standards.
Our AI engine uses advanced natural language processing to read and understand your policy documents just like a human auditor would. It maps your policy content to specific controls and requirements in each framework, identifying both what you're doing well and where gaps exist. The AI understands context, technical terminology, and can recognize when different wording satisfies the same requirement. Most importantly, it provides this analysis in minutes rather than the weeks it would take manually.
Absolutely! While our AI compliance checking is a powerful feature, Pace Comply is equally valuable as a complete policy management system. You can create, edit, version, publish, and track acknowledgments for any organizational policies—HR policies, operational procedures, emergency protocols, etc. The system handles assignments, electronic signatures, automated reminders, and maintains a complete audit trail for all your documentation needs.
When you publish a policy, you can assign it to specific individuals, groups, or job types for acknowledgment. Staff members receive email notifications to review the policy. They can read it within the system, then provide their acknowledgment via typed or drawn electronic signature. The system tracks everything: who was assigned, who has acknowledged, when they acknowledged, and even their IP address. Automated reminders ensure nothing falls through the cracks, and dashboards show real-time compliance status across your organization.
We continuously monitor all supported frameworks for updates and changes. When a framework is updated (like when NIST releases a new version or CJIS updates their security policy), we update our system immediately. You'll receive a notification about the change, and can re-run your compliance analysis to see if your existing policies still meet the new requirements. This ensures you're always checking against current standards, not outdated versions.
Security is paramount in Pace Comply. All data is encrypted in transit and at rest using bank-level encryption. All systems are hosted on the secure AWS GovCloud infrastructure. Your data is isolated from other organizations, and we maintain strict access controls and audit logging. With 40+ years serving government agencies, Pace Systems understands the critical nature of your data security.
Yes! Pace Comply includes robust collaboration features. Multiple users can work on draft policies with track changes functionality. Staff can propose changes with full justification, which then go through customizable approval workflows. Discussion threads allow stakeholders to comment and provide input. The system maintains a complete history of who made what changes and when. Role-based permissions ensure only authorized personnel can approve and publish official versions.
Very quickly! For our cloud-based SaaS offering, you can be up and running within 24 hours of signing up. We provide onboarding assistance to help you upload your existing policies, set up your organizational structure, and configure user accounts. Most organizations can complete their initial compliance assessment within the first day. For organizations requiring on-premise deployment, implementation typically takes 1-2 weeks depending on your infrastructure requirements.
We provide comprehensive support to ensure your success. This includes initial onboarding training for your administrators. Standard plans include both email and virtual meeting support via either Teams or Zoom, your choice. Enterprise customers receive dedicated customer success managers and can request custom training sessions. Our support team has deep expertise in both the software and municipal compliance requirements.
Pace Comply uses simple, transparent annual pricing based on your organization size and needs. All plans include AI policy analysis, version control, acknowledgment tracking, and audit trails. There are no hidden fees. Standard plans start at just $3,000/year for smaller departments. Contact us for a detailed quote based on your specific needs.